Reviews

At SafeAire Heating & Cooling, we work hard to provide the highest quality customer service in the Albany area. By participating in ongoing training and remaining committed to a 100% satisfaction guarantee, we’ve been able to receive numerous glowing reviews. Read what our customers have to say about their experience with us and then give us a call at (229) 789-0181 or contact us online to experience the unparalleled HVAC services you deserve.

  • Overall Great!
    Jason, our salesman, was awesome. Answered all my questions, walked me through what was going to happen, just overall great!! John H. & Mike F. came and installed our AC unit. They were on time, super friendly,and very patient with my 2-year-old, who wanted to watch! They also cleaned up after themselves! I am so happy with the professionalism of this team & my new AC is absolutely amazing!

    - Tabitha L.

  • So Very Nice
    So very nice and polite they explained what was wrong. I didn’t have a CO detector and I decided to purchase one. I have been a customer since 1985. I am always satisfied. Thank you. Office staff so polite also.

    - Sharyn D.

  • Highly Recommend
    Michael arrived before 2 hours had passed of me calling to report that I was having a problem with my split system. He called me at work when he arrived at my home, immediately diagnosed and fixed the problem, called me and explained what had caused the problem & what he did to fix it, emailed me the quote, & I called the business office to settle up. This was the fastest, most professional dealings I’ve had with a business in a long time! Thank you, Michael & SafeAire!!

    - Angela P.

  • Excellent Service
    Service Person was very professional and conscientious. He was friendly, treated our home and property with care, and double checked everything before he left. We had a part that was going bad and we were given the option to replace it now or wait. There was no pressure or pretense that it was critical. We got a quick estimate on the part and the replacement was available in the service vehicle. Excellent service. We highly recommend SafeAire.

    - Petrie M.

  • He was both professional and pleasant!
    SafeAire tech Matt rescued me (and Rufus) over the blazing hot Independence Day weekend! He responded to my call about a "funny noise" coming from the AC on Sunday. He diagnosed the problem and then returned on Monday morning with the necessary parts to complete repair. He was both professional and pleasant in spite of the holiday and heat. Thanks, again, Matt!

    - Claudia P.

  • Super service! Always take care of business!
    Very professional. Super service! Always take care of business!

    - Reatha M.

  • He went above and beyond my expectations.
    Fantastic customer service. I had a great experience this week dealing with the service manager! He went above and beyond my expectations.

    - Shanna A.

  • Great company to do business with!
    Great company to do business with! Top notch and stand behind their work!

    - Brenda D.